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Account Manager, Data to buy side

London, UK

Full Time, hybrid

About the Company

Our client is a distinguished player in the field of financial data products, serving a diverse range of clients within the investment management sector. They are renowned for their innovative approach and commitment to delivering top-tier data solutions.

About the Role

We are currently seeking a Junior Account Manager on behalf of our client. The ideal candidate will have 2-4 years of experience, preferably with a background in financial services or data products, and must be familiar with the buy-side and investment management across capital markets.

Key Responsibilities:
- Manage and strengthen relationships with an existing portfolio of clients, predominantly through remote communication, supplemented by occasional face-to-face interactions.
- Understand and address clients' needs, ensuring high retention rates and client satisfaction.
- Proactively identify opportunities for upselling and cross-selling within existing accounts.
- Resolve client issues efficiently, coordinating with various internal teams as necessary.
- Maintain accurate client records and contribute to account strategy discussions.
- Collaborate with sales teams to ensure a seamless transition of accounts from sales to account management.

Requirements

  • 2-4 years of relevant experience in account management or a related field.

  • Solid understanding of the investment management industry and familiarity with the buy-side market.

  • Excellent communication and relationship-building skills.

  • Proven ability to manage client accounts effectively, with a focus on retention.

  • Ability to identify and capitalize on upsell and cross-sell opportunities.

  • Strong organizational skills and the ability to work independently.

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